no return policy

We strive to provide you with the best products and services possible. However, there are certain circumstances under which we cannot accept returns. Please carefully review our No Return Policy outlined below:

  1. Final Sale Items: All items marked as "Final Sale" are non-returnable. This includes, but is not limited to, clearance items, discounted items, and promotional offers.
  2. Customized or Personalized Products: Products that have been customized or personalized according to your specifications cannot be returned unless there is a defect in craftsmanship or materials.
  3. Health and Safety Concerns: For health and safety reasons, certain items such as personal care products, intimate apparel, and perishable goods cannot be returned.
  4. Damaged or Defective Products: In the event that you receive a damaged or defective product, please contact our customer service team within [number of days] days of receiving your order. We will work with you to provide a suitable resolution, which may include a replacement, exchange, or refund.
  5. Unauthorized Returns: Any returns made without prior authorization from our customer service team will not be accepted. Please contact us before returning any items to obtain a return authorization number.
  6. Original Packaging: Returned items must be in their original packaging, unused, and in the same condition as when they were received.
  7. Non-Refundable Shipping Charges: Shipping charges are non-refundable unless the return is due to a mistake on our part or a defective product.
  8. Gift Cards and Vouchers: Gift cards, vouchers, and other similar items are non-returnable and cannot be exchanged for cash.

By making a purchase from Ironboy Experience, you acknowledge and agree to abide by our No Return Policy. We reserve the right to amend or modify this policy at any time without prior notice.

If you have any questions or concerns regarding our No Return Policy, please don't hesitate to contact our customer service team for assistance. We appreciate your understanding and cooperation.

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